Q: Outernet Live Bag Policy

For security reasons only bags A4 size or smaller will be allowed into the venue. Bags larger than A4 size will not be permitted into the venue, including in our cloakroom. Please note, this means the overall bag size. Bags that are half full and folded over to reduce their size will not be accepted. There is a cloakroom on site where bags smaller than A4 can be stored. The cloakroom has a limited capacity. Use Stasher or Bounce to find places in the local area where you can leave your large items. See map attached or local options for larger bag deposits.

Q: What can an e-locker hold?

Medium Locker (£8) : A medium locker is designed to hold 2 jackets or a small bag. Large Locker (£11) : A large locker fits a rucksack-sized bag and a jacket or can be shared for multiple jackets.

Question 1

Outernet Live Bag Policy

Accepted Answer

For security reasons only bags A4 size or smaller will be allowed into the venue. Bags larger than A4 size will not be permitted into the venue, including in our cloakroom.

Please note, this means the overall bag size. Bags that are half full and folded over to reduce their size will not be accepted.

There is a cloakroom on site where bags smaller than A4 can be stored. The cloakroom has a limited capacity.

Use Stasher or Bounce to find places in the local area where you can leave your large items. See map attached or local options for larger bag deposits.

Question 2

How do I find out about stage/set times?

Accepted Answer

Set times may be announced in advance, although this isn't always guaranteed. Where available, they may be listed on the event's ticketing page or shared on our Instagram Story. We recommend checking our Instagram on the day of the event for the latest updates.

Question 3

How accessible is the Outernet Live venue?

Accepted Answer

For more information regarding accessibility at Outernet Live please continue to our Accessibility page.

Question 4

Is smoking permitted at Outernet Live?

Accepted Answer

Smoking is only permitted in the designated smoking area outside the venue. Vaping and the use of non-combustible nicotine products are permitted inside the venue. Lost Mary vapes are also available to purchase from our bars at most events, subject to availability.

Question 5

Can I bring my own food or drink into the venues?

Accepted Answer

You are welcome to bring sweets, crisps and other cold snacks into the venue. However, nuts are strictly prohibited due to severe nut allergies among our team. Chewing gum, hot food and any outside drinks are also not permitted.

Question 6

Does Outernet Live have a cloakroom?

Accepted Answer

We have self-service electronic lockers available on the basement level of the venue. Lockers can be booked on arrival by scanning the QR codes displayed throughout the venue, or with assistance from a member of our host team in the locker room.

Question 7

What’s an E-Locker at Outernet Live?

Accepted Answer

E-Lockers are a hassle-free way to store your belongings at any show! The e-lockers are available to book in advance on the day of the event, making your entry and exit as seamless as possible:

No queueing upon arrival
You can easily share your locker with friends
You can access your locker as many times as you want throughout the show
There’s no deposit required and no key to return
Medium Locker (£8): ideal for sharing between 1-2 people.
Large Locker (£11): ideal for sharing between 2-3 people.

Question 8

What can an e-locker hold?

Accepted Answer

Medium Locker (£8): A medium locker is designed to hold 2 jackets or a small bag.
Large Locker (£11): A large locker fits a rucksack-sized bag and a jacket or can be shared for multiple jackets.

Question 9

What is the capacity of Outernet London?

Accepted Answer

The Outernet London entertainment district is home to two live music and event venues.

They are:

The Now Building which dominates the Outernet district can accommodate around 350 people at a time on the ground floor, and closer to 700 if the adjacent Pop-up spaces are opened up. Tattu London, situated on the roof of the Now Building, has the capacity for 160 diners.

Question 10

What is the capacity of Outernet Live?

Accepted Answer

The capacity of our underground music and events venue Outernet Live changes according to the staging / nature of event but is typically 1,700 people.

Question 11

How can I keep up to date with the events you have coming up?

Accepted Answer

Sign up for our newsletter and follow us on Instagram for all the latest news and events!

Question 12

What are the age restrictions at your venues?

Accepted Answer

Different events have varying age restrictions so, please check the event listing before you purchase your ticket. If you are not the correct age to attend an event, you will be refused entry, and no refund will be issued. Proof of age is required at entry and needs to be presented as a valid physical form of photo ID.

Question 13

Is there parking nearby?

Accepted Answer

The nearest car parks are Q-Park Chinatown (6 minutes walk), Q-Park Soho (7 minutes walk), and Q-Park Covent Garden (10 minutes walk).

Question 14

Can I leave an event and come back in?

Accepted Answer

There is no re-admission into the venue. If you have a medical reason to leave the venue, please flag it with a member of the venue management team.

Question 15

What items are prohibited at Outernet Live?

Accepted Answer

Aerosols (including deodorants)
Air Horns
Chains & Spike/Studded Bracelets
Crash Helmets
Fireworks/Flares
Flags, Flags Sticks, Signs/Banners
Folding Chairs
Hot Food & any drinks
Glass/Plastic/Metal Bottles or containers (Perfumes ok)
Glow Sticks
Chewing Gum
Helium balloons
Illegal Drugs
Knives, Firearms, or any other item that could be used as a weapon
Large umbrellas
Laser pens
Packages/smoke bombs
Video or recording equipment
Whistles
NOS Ballons or NOS use equipment